Shipping policy
International Shipping Disclaimer
Last Updated: January 2025
This International Shipping Disclaimer applies to all orders placed with Blustarfish Swimwear through Blustarfishswimwear.com that are shipped outside of the United States.
International Orders
We are pleased to offer international shipping; however, customers placing orders for delivery outside the United States acknowledge and agree to the following terms:
Customs, Duties & Taxes
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International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
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Blustarfish Swimwear does not control, calculate, or collect these fees.
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All customs duties, taxes, and related charges are the sole responsibility of the customer.
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Refusal to pay customs fees may result in the package being returned or abandoned, and no refunds will be issued for refused or unclaimed shipments.
Delivery Delays
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International delivery times are estimates only and are not guaranteed.
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Delays may occur due to customs processing, carrier issues, weather, or other circumstances beyond our control.
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Blustarfish Swimwear is not responsible for delays caused by customs clearance or international carriers.
Lost, Stolen, or Damaged Packages
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Once an order has been handed over to the shipping carrier, Blustarfishswimwear.com is not responsible for lost, stolen, or damaged packages.
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Customers are responsible for ensuring accurate and complete shipping information at checkout.
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Any claims for lost or delayed packages must be submitted directly to the carrier.
Incorrect Address Information
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Orders shipped to an incorrect or incomplete address provided by the customer may result in delays, additional fees, or non-delivery.
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Blustarfish Swimwear is not responsible for orders lost due to incorrect address information.
Returns & Exchanges (International)
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International orders are subject to our standard return policy unless otherwise stated.
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Customers are responsible for return shipping costs, customs fees, and any associated charges.
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Original shipping fees, customs duties, and taxes are non-refundable.
Compliance With Local Laws
Customers are responsible for ensuring that ordered products comply with all local laws, regulations, and import restrictions of the destination country.
Limitation of Liability
To the fullest extent permitted by law, Blustarfish Swimwear shall not be liable for any indirect, incidental, consequential, or punitive damages arising from international shipping, customs processing, or delivery issues.
By placing an international order, you acknowledge that you have read, understood, and agreed to this International Shipping Disclaimer.